Lindsay Blackwell

+1 (804) 398 8784 · lindsayteague89@gmail.com · San Diego, CA

I am a technical project manager proficient in Agile and Waterfall methodologies as well as fostering positive stakeholder and team relationships. I have five years of experience as an educator, which allowed me to develop strong communication, organization, and leadership skills. I also have experience as an account manager for an international e-commerce/manufacturing company, which created a strong interest in technology and how it enhances business processes. My diverse background enables me to look at dynamic problems in unique ways.


Experience

Account Manager

· All Across Africa · San Diego, CA
  • Established and maintained standard operating procedures for digital onboarding and outreach for new clients and facilitated a relationship with their account manager
  • Collaborated with international and domestic operations teams to facilitate client satisfaction
  • Communicated with internal teams to solve emerging issues while promoting a positive company culture
  • Responsible for continued communication, outreach, and sales with US and international accounts while managing internal/external stakeholder needs
  • Authored and organized campaigns and marketing material for current and prospective clients, with the help of workflow management tools
2020

Elementary School Teacher

· Henrico County · Richmond, VA
Team Lead | Subject Matter Expert
  • Utilized conflict resolution strategies to mediate escalating demands from involved stakeholders to best ensure student success
  • Performed data collection and analysis for ongoing cause and effect trends at an individual and county wide basis and created action plans for individual students
  • Collaborated with peers, administrators, and central office personnel to enrich students with significant learning/behavioral disabilities and language barriers
  • Served as central point of contact with school administrators; effectively communicated new policies and plans to my team and advocated their needs to administrators and county officials
  • Created school-wide action plans to better suit our population of students and surrounding community
2015 - 2019

Projects

Digital Platform Launch

  • Prioritize and plan the implementation/improvement of digital wholesale platforms to increase online sales
  • Use predictive methods to automate communications with vendors and customers for various internal stakeholders
  • Increased revenue by 350% with our most successful sales platform
  • Shopify, Airtable, Dropbox, Active Campaign

Annual Standards Implementation

  • Develop processes to implement iterative standards for teams and identify weaknesses and suggest improvements to grade level leads
  • Attend quarterly keynotes to acquire updated matrices from Virginia Department of Education
  • Sustained a 96% school-wide pass rate in identified subject
  • PowerSchool, IA, Microsoft Excel, Outlook, Slides/Powerpoint

Education

· Virginia Tech University

Bachelor of Science (B.S.) | Human Development & Human Services (Magna Cum Laude)
2008 - 2011

· University of Richmond

Graduate Degree | Elementary Education
2014 - 2015

· Thinkful

Certificate | Technical Project Management
2020 - 2021

Skills

Project Management

Team Collaboration, Mediation, SDLC Methodologies (Agile, Waterfall), Scrum Workflow, Stakeholder Management, Documentation Development, Contract Management and Procurement, Risk Management, Estimating and Budgeting, Resource Management, Presentations



Tools

Microsoft Suite, Google Suite, Slack, Trello, Airtable, HTML, GitHub Jira, Zoom, Dropbox, Active Campaign (CRM), Shopify